Know what each member has paid, and what is still due.

Record cash, UPI and card payments, part-payments too. The balance stays on the member’s record. UsefulDesk records what you collect; it does not collect from members for you.

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“Paid on UPI” is a screenshot, not a record.

Cash in the drawer, UPI on one phone, a line in Excel: nobody is sure who still owes.

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How it works in UsefulDesk

Open the member

From the member’s record, choose to record a payment. The balance due is shown.
Enter what was received

Enter the amount and choose Cash, UPI or Card.
Part-payments are fine

Record what was paid today. The remaining balance stays on the member’s record until it is cleared.
Check the history

Each member’s payment history shows what was paid, how, and what is still due.

What changes at the counter.

However the money arrives, it ends up on the member’s record.

Half now, half next week

Record what was paid today. The balance stays on the member’s record until the rest comes in.
“I paid on UPI”

Record it as UPI and attach the screenshot, so anyone on the desk can check it later.
A member wants to pay from home

Copy a UPI link for the exact amount and paste it into their WhatsApp chat. It needs your gym’s UPI details saved in UsefulDesk.
Paid yesterday, entered today

Set the payment date to the day the member paid, so the month’s numbers stay right.

At a glance

Methods: Cash, UPI, Card, Bank transfer or Other
Part-payments: Supported, with the balance still due
Where: Each member’s payment history
Proof: Attach a UPI or receipt screenshot, up to 5 MB
Payment date: The day it was paid, never a future date
Several at once: Record payments for a group of members together
Collection: Recorded by your team; UsefulDesk doesn’t take payments from members
Online, on Growth and Ultimate: Razorpay payment links and AutoPay for member fees. Needs your own approved Razorpay account; rolling out gym by gym

How to keep track of gym fees.

Simple habits that end the “who still owes?” question.

Record it when the money arrives

Not at the end of the day or the week. A payment written down at the counter is one nobody has to remember later.
Keep the proof with the payment

UPI screenshots in one phone’s gallery are hard to find a month later. Keep each one with the member’s payment.
Treat part-payments as normal

Many members pay in two or three parts. What matters is that the balance is written down and someone is responsible for collecting it.
Thank members when they pay

A short confirmation tells the member the gym has the payment on record, and ends the “did you get it?” messages. UsefulDesk can send one on WhatsApp when you record a payment, once your number is connected and the message approved by Meta.

Questions

Does UsefulDesk collect members’ payments?

No. Your team records the payments it collects and UsefulDesk tracks the balances. Those member payments are separate from any UsefulDesk subscription charge.

Can I record a UPI payment a member sent directly?

Yes. Record it as UPI, the same way you would record cash taken at the desk.

Can a member pay in parts?

Yes. Record each part as it arrives; the balance still due stays visible until it is cleared.

Can I attach a payment screenshot?

Yes. Upload the UPI or receipt screenshot when you record the payment, up to 5 MB.

Can I record a payment for an earlier date?

Yes. Set the payment date to the day the member paid. It can’t be later than today.

Can members pay online?

On every plan you can copy a UPI link for the exact amount into the member’s chat, once your gym’s UPI details are saved. On Growth and Ultimate, Razorpay payment links and AutoPay collect member fees online; they need your own approved Razorpay account and are rolling out gym by gym.